Frequently Asked Questions

Yes, we provide completely free, no-obligation quotes for all our services. We'll visit your property, assess the work needed, and provide a detailed written quote with transparent pricing. There's no pressure to proceed and no hidden costs.

We aim to respond to roofing emergencies within 2-4 hours. We're available 24/7 for emergency call-outs and will dispatch our team as quickly as possible to secure your property and prevent further damage.

Yes, we are fully insured with comprehensive public liability insurance. We're also DBS/CRB checked, giving you complete peace of mind when we work on your property.

We're based in Bromley and serve Bromley and the surrounding areas including Beckenham, Orpington, Croydon, Chislehurst, and Penge. Being local means we can respond quickly and understand the specific roofing requirements of properties in the area.

Absolutely! No job is too small. Whether it's replacing a few tiles, fixing a minor leak, or installing a complete new roof, we're happy to help. We pride ourselves on providing the same professional service regardless of job size.

We're open daily and available until 8:30pm for enquiries and quotes. For emergency roofing issues, we offer 24/7 call-out service to ensure your property is protected whenever problems arise.

We handle all types of roofing including pitched tile roofs, slate roofs, flat roofs (EPDM, GRP, felt), metal roofing, and more. With over 20 years of experience, we're equipped to work on any residential or commercial roofing system.

During our free inspection, we'll assess your roof's condition and provide honest advice. We'll always recommend repairs over replacement if they're viable. If your roof is near the end of its lifespan or has extensive damage, we'll explain why replacement makes more financial sense long-term.

Yes, we regularly work with insurance companies. We provide detailed documentation, photographs, and written reports to support your claim. We can also liaise with your insurance adjuster to ensure the claim process goes smoothly.

Absolutely. We take pride in leaving your property clean and tidy. All debris, old materials, and waste are removed and disposed of properly. We'll also clean the surrounding area and ensure everything is left in good order.

Yes, we have access to a wide range of roofing materials and can usually match existing tiles, slates, or colours. For older or discontinued products, we'll find the closest match possible or advise on suitable alternatives.

Beyond roofing, we offer guttering services, fascias and soffits, chimney work, pointing and brickwork, and general property maintenance. We're your one-stop solution for all exterior property work, making it easier to get everything done with one trusted company.